We promptly repair common defects
Our technicians are notified of defects by SMS, which makes it possible for them to immediately respond to such defects and outages. Once a defect or deviation has been profesionally analyzed, our staff are able to repair a defect on a remote basis.If it is a large-scale defect, a response vehicle is promptly dispatched to the site. Such a vehicle has all the necessary equipment to repair common defects. Our dispatchers in the monitoring centre organize response team trips, deal with outages and organize, in cooperation with technology suppliers, repairs.
If an inverter becomes defective or a deviation of over 10 % from its normal values is detected, such an inverter is inspected and so are individual strings and arrays. If a photovoltaic array is suspected to be damaged, relevant measurements related to its function are taken and the array is checked with a thermal imaging camera. If necessary, such an array may be dispatched to undergo a complete output inspection using the Pasan device.
Data outputs and PVPP operation optimization
Our monitoring centre keeps a detailed database of events, inspections, defects and repairs, communication with distribution network operators (E.ON, ČEZ) and how problems (if any) were solved. We provide you with periodic reports on operation required by the distribution network operators and the Energy Regulatory Office (ERÚ). We check electricity production and meter values, carry out inspections of the function of the security system and communication with the central surveillance desk, which is exclusively designated for PVPPs. We fine-tune how individual technologies cooperate using data outputs from our monitoring centre and we optimize the monitoring system as such, defect and deviation notifications, and alerts. We communicate with security agencies for you and represent you for the purposes of communication with technology suppliers and their service teams/departments. We provide you with monthly reports regarding operation of your power plant, which include all the important data about activities performed and to be performed on your power plant, and events that occurred.